Provata Urban Larder is a place in the Showgrounds Village in Flemington. Here they are right next door to the Showgrounds. They have lots a of parking outside as well as trams servicing this Village. This village has been featured a few times in Moonee Valley weekly and other papers. It also has a high rating of 90% like it on Urbanspoon.com
It is a quintessential place for all the foodies. Here it reminds us of the Essential Ingredient in Prahran and David Jones foodhall in the way that it sells a wide variety of goods.
There is plenty of pram room inside as well as outside, so Eat. Play. Shop can visit. They have one communal table inside and some smaller ones outside. The communal table is very welcoming and open.
Here they have all of their meals under $15 and some daily specials on breads and other goods. The menu does remind me of Cerezo Deli in Bundoora in that it has not much food but seriously good coffee.
Here I was hooked on my ristretto ($3.50). They did make a really good one. Mine was really strong and tasted winey which I loved.
The fruit toast ($6.50) was good but the pieces were really small. I loved the jam though.
The cake ($3.50) was really moist and looked cute in the display!
Sorry there are no pictures but the rude guy didn't let me take any. In fact he didn't email the pictures and the food took a while to come
I don't think I'll be back unless their attitude has changed as there are so many places in Melbourne that does this sort of thing and way better. In fact I work in one of these types of establishments and everyone there is lovely.
It is a quintessential place for all the foodies. Here it reminds us of the Essential Ingredient in Prahran and David Jones foodhall in the way that it sells a wide variety of goods.
There is plenty of pram room inside as well as outside, so Eat. Play. Shop can visit. They have one communal table inside and some smaller ones outside. The communal table is very welcoming and open.
Here they have all of their meals under $15 and some daily specials on breads and other goods. The menu does remind me of Cerezo Deli in Bundoora in that it has not much food but seriously good coffee.
Here I was hooked on my ristretto ($3.50). They did make a really good one. Mine was really strong and tasted winey which I loved.
The fruit toast ($6.50) was good but the pieces were really small. I loved the jam though.
The cake ($3.50) was really moist and looked cute in the display!
Consistent incidents of rudeness and attitude to spoil your day sums up my experience with Provata since it opened.
ReplyDeleteApart from the lovely female barista who always gives a smile, and makes a nice coffee, I have experienced repeated arrogance from the rude chap that runs this place, and the older lady almost every time I visit. I am fed up with the terrible customer service, and will NEVER walk in this place again.
One would think that when you are in the business of selling gourmet packaged foods and cafe offerings (which lets face it, is not exactly a rare find in Melbourne these days), you would rely on customer service to build rapport with the locals. Definitely not the case for Provata. Be warned.
thanks... but the food there is still nice but won't be going in anytime soon as there are so many places that are worth checking out. Did you post it to Urbanspoon?
ReplyDeleteSorry you guys felt this way
ReplyDeleteKaty_em, photo's are always welcome so my apologies here.
To anonymous, we tried to contact you to apologise for what was one of our most arduous days for many reasons, and to explain but unfortunately to no avail.
It broke our hearts to read your post and to think we created this feeling and one we have vowed never to ensure is repeated.
We work really hard to offer the best product we can and take all feedback on board and have actively worked on many elements to continue to improve.
Our coffee is getting better and amongst the best around and our food quality the same like for like.
In terms of our service we have also taken some really positive steps to ensure we continue to deliver high levels of service and ask you give us a chance, a year in and learning, a new career for many of us.
We appreciate your honesty and hope we can repay you by showing you we listened next time you come and visit us. We promise it will be a worth while experience to do so.
whom are you???? please explain yourself??? are you someone working at provata?
ReplyDelete