Sunday, July 19, 2015

BEWARE: Private providers are still failing

This issue has been talked about for some time now and it has cropped in Meld Magazine's site as well as AFIS and CISA's newsfeeds. At the last conference there was some talk on it. Last year there was some talk on this issue. We examine it more closely as many students don't know about these loopholes.

Image courtesy of easyuni.com
There is another report online where 142 students had their visa cancelled for a dodgy provider's behaviour.

In the Ombudsman's report it was claimed that some of the providers did not apply good practice to their students. In the last year alone they investigated 488 of these providers (for poor compliance) and 142 of them had harsher penalties.

In these private colleges there are no such things as student's unions or student services. Students are left entirely on their own to study. International students need a lot of support and many of them fail courses for the first time.

Monitoring attendance was an issue for some of these colleges. International students who don't attend class a lot often fail the course.

Examples of good practice are
* meeting with the student one on one regularly throughout the semester
* telling the student when they are "at risk" at the right time, i.e when the current semester has just passed and they have failed more than 50% of their courses (subjects) in that particular semester.
* allowing students to appeal first before reporting them
* monitoring attendance properly. Students should be attending classes for 80% of the time.

Examples of bad practice are
* telling the DIBP of non compliance when all avenues have not been exhausted.
* Overcharging students

Our response
We are concerned for the wellbeing of students. Many students come to Melbourne to study and many of the colleges are chosen online in their country. They chose colleges in which they can afford and not ones that are actually good for them. Most students don't have a lot of money to study and university tuition is expensive for them.

If there was such an online for private providers this would be good. This should be a ranking system in which students can rate their colleges.

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