Tuition Protection Service

This is the government's scheme to protect all interests of the International student whilst you are studying in Australia.

Their aim is to assist students in finding a new course when their campus is closed for good.

If your education provider cannot offer you the full course, the scheme will ensure that you either receive a refund of any monies not spent or can transfer you to another provider offering the same course.

The TPS (Tuition Protection Scheme) will not refund you if you did not complete your course, ie excluded from the uni. However they will refund you if the college closes and there are no other alternatives.

The TPS does not cover you for non CRICOS courses or non tuition fees such as living expenses.


These are the steps to claim your refund.

Step 1

• Your education provider stops providing or does not start providing your course as agreed and does not meet their default obligations.
• The TPS contacts you and creates an account for you.

Step 2

• Register with or log-on to the TPS and provide proof of identity.

Step 3

• The TPS online system will assist you to find options for completing your study in Australia.

Step 4

• Accept preferred suitable offer.
• You commence study as agreed.
• TPS transfers any unspent pre-paid tuition fees to your new provider.

For more information about your rights and the scheme visit the TPS site